Policy Information

Privacy Policy                                 Privacy-Policy(1)

Acceptable Usage Policy               Acceptable-Usage-Policy

Customer Complaints Policy         Customer-Complaints-Policy(1)

Fair Use Policy                                Fair-Use-Policy

Financial Hardship Policy              Financial Hardship Policy

Customer Service Guarantee       Customer-Service-Guarantee

Standard Form of Agreement       Standard-Form-of-Agreement

Protecting Our Customers            Protecting-Our-Customers-TCP-Code-29Oct2012

Sample Bill                                      Sample_Bill

Appointment of Advocate or Authorised rep

As the account holder (the Legal Lessee), you can appoint one or more contacts to your account to act on your behalf for certain purposes.

To add an authorised representative on your account complete the below form and email to sd.team@wtco.com.au

Our team will then contact you to discuss your needs and level of account access required.


Unit Pricing 2min Call & Data Usage          2_min_calls_and_excess_data_cost-

Our Services What You Need to Know     Our Services What you need to know

International Roaming                                IMR_fact_sheet

Network Coverage

Mobile Coverage:



“Your Call Telecom (ABN 53 162 132 827) acts as a reseller of telecommunication services
and we use the networks of a number of principal carriers, including part of the 3/4G mobile network and capabilities of Telstra Corporation Limited (ABN 33 051 775 556), to provide these services. Your Call Telecom is fully responsible for supplying our mobile services to our customers and we are not affiliated or related to Telstra.”